Contact

EMERGENCY Contact Protocols

When the occasion arises that you are in a true emergency situation, I am available 24/7/365 to consult by phone and/or in person.

In order to ensure that I am able to respond to you in a timeframe that is helpful, please use the following protocol:

  1. Call me at (310) 208-3105.

  2. Please speak slowly and clearly.
  3. Leave a voice message with the following information:
    1. Your name
    2. Name and location of your organization
    3. A brief description of the incident
    4. Approximate number of people impacted
    5. Your contact number and an alternate number including area code and country code if applicable
    6. Any initial request for services you would like such as:
      1. telephone consultation
      2. on-scene support (during the incident if ongoing)
      3. on-scene post-incident support
      4. consultation with senior and executive management
      5. individual and/or group crisis intervention
  1. IF YOU NEED AN IMMEDIATE RESPONSE DIAL THE PAGER NUMBER ON MY OUTGOING MESSAGE AND ENTER YOUR TELEPHONE NUMBER.
  2. In addition to the initial phone message and page, please send me an email with the information requested above. Redundancy can be an important aspect when communicating under these circumstances.